Information Technology

• Provide a reliable and secure computer infrastructure with high-speed network access to City facilities.
• Maintain, upgrade, and support over 800 desktop computers and over 100 infrastructure and application servers.
• Support the Financial Management System (FMS) and City-wide and departmental application systems.
• Support the City’s IT system and create and maintain centralized standards-based maps and reports.
• Provide computer training for City staff.
• Provide a single source Help Desk support service for quick and effective problem diagnosis and resolution.
• Provide easily maintained and user friendly public Web site to residents and internal SharePoint services to City staff.
• Provide technical assistance support to departments for hardware selection, applications, and operations. 

Senate Bill 272

Senate Bill 272 was approved on October 11, 2015, and adds a section to the California Public Records Act requiring local agencies to create a catalog of Enterprise Systems by July 1, 2016 and then update the catalog annually thereafter.

Enterprise Systems

A software application or computer system that collects, stores, exchanges and analyzes information that the agency uses that is both of the following:

• A multi-departmental system or a system that contains information collected about the public.
• A system that serves as an original source of data within an agency.

An Enterprise System does not include any of the following:

• Information Technology security systems, including firewalls and other cybersecurity systems.
• Physical access control systems, employee identification management systems, video monitoring and other physical control systems.
• Infrastructure and mechanical control systems, including those that control or manage street lights, electrical, natural gas or water or sewer functions.
• Systems related to 911 dispatch and operation or emergency services.
• Systems that would be restricted from disclosure by Section 6254.19.
• The specific records that the information technology system collects, stores, exchanges or analyzes.

Requirements

1. Create a catalog of enterprise systems, containing:

• Current system vendor
• Current system product
• System’s purpose
• A description of categories or types of data
• The department that is the prime custodian of the data
• The frequency that system data is collected
• The frequency that system data is updated

2. To make the catalog publicly available upon request
3. To post the catalog in a prominent location on the agency’s website

Exceptions

If the public interest served by not disclosing the information described clearly outweighs the public interest served by disclosure, the local agency may instead provide a system name, brief title or identifier of the system.