Repair notification letters will be accompanied with a Defect Report. To better understand the Defect Report, review our Visual Glossary.
Your Repair Notification Letter will indicate if your Sewer Lateral can be repaired, rehabilitated, or if replacement is necessary. We the recommended you take the following steps to when moving forward:
1. Obtain Multiple Quotes: Contact appropriately-licensed plumbing contractors to get quotes. Every lateral will have different repair needs, so be sure to ask your contractor about alternative repair methods.
2. Review your Contractor's Proposal and Make a Selection: Quotes or proposals should clearly explain work to be done, permits required, who will obtain and pay for permits, how the site will be restored and cleaned-up, and payment terms.
3. Obtain a Permit for the Work from the City through your Contractor: Although some Residential City Initiated SLIP permit fees may be waived, never hire a contractor who wants to complete the work without them.
What to Know Before Speaking to a Plumbing Contractor