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Contact Info

(805) 564-5343 Tel.
(805) 564-7536 Fax

Telephone Business Hours
M-Th: 7:30 am – 5:30 pm
Alt. Fri: 8:00 am – 3:30 pm

Public Counter Hours
M-Th: 9:00 am – 3:00 pm
Alt. Fri: 9:00 am - 3:00 pm

Billing / Cashier
City Hall, Business Office
735 Anacapa Street
Santa Barbara, CA 93101

Payment Address
City of Santa Barbara
P.O. Box 60809
Santa Barbara, CA 93160-0809

Correspondence Address
Utility Billing
City of Santa Barbara
P.O. Box 1990
Santa Barbara, CA 93102


Utility Billing


Service disconnections are resuming in January 2024 for water and trash accounts that are 60 days overdue. Make a payment today to avoid service interruption. Call the Utility Billing Office at (805) 564-5343 to discuss payment options.

Late Fees and Disconnect Reinstatement Regarding Delinquent Utility Accounts

The City of Santa Barbara offers online bill pay services for water, sewer, trash and recycling. Registered accounts receive email reminders when a payment is due and a confirmation when a payment is made. Additional options are to pay by text, pay using mobile devices, schedule payments, and receive text notifications. Click the buttons on the sidebar for step-by-step instructions to register and sign up.


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