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Utility Billing
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NOTICE:
Updated Processing Fee Structure
Credit card processing fee of 2.95%
or a minimum processing fee of $2.95
As of June 1st, 2025, the City of Santa Barbara is transitioning to a new fee structure for all credit card and debit card payments. Please note that this will affect transactions made online, in-office, and all AutoPay / recurring payments. To avoid the credit card processing fee, customers can make payments via ACH / bank account.
Water, sewer, and trash bill payments can be paid online via WaterSmart at SantaBarbara.WaterSmart.com, by phone at (855) 844-0038, by mail, or left in the drop box at City Hall.
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