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Contact Info

(805) 564-5343 Tel.
(805) 564-7536 Fax

Telephone Business Hours
M-Th: 7:30 am – 5:30 pm
Alt. Fri: 8:00 am – 3:30 pm

Public Counter Hours
M-Th: 9:00 am – 3:00 pm
Alt. Fri: 9:00 am - 3:00 pm

Billing / Cashier
City Hall, Business Office
735 Anacapa Street
Santa Barbara, CA 93101

Mailing Address
Utility Billing
City of Santa Barbara
P.O. Box 1990
Santa Barbara, CA 93102


Utility Billing

As of July 2023, late fees are being applied to past due utility bills.
Beginning September 2023, water and trash bills that are 60 days overdue are subject to service disconnection.
Payment plans for past due utility bills are available. To obtain a payment plan, please email the Utility Billing Office at

Late Fees and Disconnect Reinstatement Regarding Delinquent Utility Accounts

The City of Santa Barbara offers online bill pay services for water, sewer, trash and recycling. Registered accounts receive email reminders when a payment is due and a confirmation when a payment is made. Additional options are to pay by text, pay using mobile devices, schedule payments, and receive text notifications. Click the buttons on the sidebar for step-by-step instructions to register and sign up.


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