Announcements and Release Notes
Cleaner landing page
You might have noticed a cleaner, decluttered, landing page! We received feedback that the app and main menu (bottom) was hard to find so we have refocused our attention on only the essentials and updated the "Requests" menu button to be a more recognizable "+" symbol.
Posted 9/29/2026 at 1:25 PM PDT
We're Changing
We’ve made changes in how we handle service requests, and we’re now following up on older SB Connect submissions that went without response.
Requests are being sent to the appropriate team to check whether the issue is still active. They’ll update the status once it’s confirmed. If the issue still needs attention, they’ll take the next steps under our updated process. If it’s already been resolved, we’ll close it out.
We’re sorry for the delay and appreciate your patience as we make this right.
Posted 8/25/2026 at 1:25 PM PDT