Holiday Closures Information

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Winter Holiday Closures: Visit our Holidays & Closures page for information about closures in December and January.

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Contact Info

(805) 564-5343 Tel.
(805) 564-7536 Fax
UtilityBilling@SantaBarbaraCA.gov

Telephone Business Hours
M-Th: 7:30 am – 5:30 pm
Alt. Fri: 8:00 am – 5:00 pm
(Limited Hours: 8:00 am - 1:00 pm
for Dec. 23, 24, 26, 27, 30, & 31)
Closed Dec. 25 & Jan. 1-3

Public Counter Hours
M-F: 9:00 am – 5:00 pm
(Closed Alternate Fridays)
Closed Dec. 23-Jan. 3

Billing / Cashier
City Hall, Business Office
735 Anacapa Street
Santa Barbara, CA 93101

Payment Address
City of Santa Barbara
P.O. Box 60000
Los Angeles, CA 90060-6000

Correspondence Address
Utility Billing
City of Santa Barbara
P.O. Box 1990
Santa Barbara, CA 93102

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Utility Billing

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The Utility Billing/Cashier office will be closed to the public from December 20, 2024, through January 3, 2025. Utility Billing staff can be contacted December 23-24, 26-27, and 30-31 during the hours of 8 a.m. to 1 p.m. by phone (805) 564-5343 or via email at UtilityBilling@SantaBarbaraCA.gov.

Payments will be processed and credited to accounts throughout the closure period. Water, sewer, and trash bill payments can be paid online via WaterSmart at SantaBarbara.WaterSmart.com, by phone at (855) 844-0038, by mail, or left in the drop box at City Hall.

WaterSmart is our online customer portal that gives water customers 24/7 access to online tools and information to manage water use and pay bills. Don't delay – register your account today!

Click to visit watersmaRT

Sections
Pay Your Bill
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Water meter info
Water Rate Calculator
Water & Sewer Rates
Trash & Recycling Rates
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