For January closure information, visit our Holidays & Closures page. 

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Contact Info

(805) 564-5343 Tel.
(805) 564-7536 Fax
UtilityBilling@SantaBarbaraCA.gov

Telephone Business Hours
M-Th: 7:30 am – 5:30 pm
Alt. Fri: 8:00 am – 5:00 pm
Closed January 20

Public Counter Hours
M-F: 9:00 am – 5:00 pm
(Closed Alternate Fridays)
Closed January 20

Billing / Cashier
City Hall, Business Office
735 Anacapa Street
Santa Barbara, CA 93101

Payment Address
City of Santa Barbara
P.O. Box 60000
Los Angeles, CA 90060-6000

Correspondence Address
Utility Billing
City of Santa Barbara
P.O. Box 1990
Santa Barbara, CA 93102

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Utility Billing

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The City of Santa Barbara experienced delays with processing checks mailed for payment of utility bills from January 9 to 13, 2025, due to the fires in Los Angeles. In the event your utility billing payment check has not yet cleared your bank, please do not place a stop payment on your check and allow for additional processing time. Thank you for your patience.

The Utility Billing/Cashier office will be closed to the public Monday, January 20, 2025 for the Martin Luther King, Jr. National Holiday. 

Payments will be processed and credited to accounts throughout the closure period. Water, sewer, and trash bill payments can be paid online via WaterSmart at SantaBarbara.WaterSmart.com, by phone at (855) 844-0038, by mail, or left in the drop box at City Hall.

WaterSmart is our online customer portal that gives water customers 24/7 access to online tools and information to manage water use and pay bills. Don't delay – register your account today!

Click to visit watersmaRT

Sections
Pay Your Bill
Water conservation
Water meter info
Water Rate Calculator
Water & Sewer Rates
Trash & Recycling Rates
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