All SBPL locations will open at 12 PM on Thursday, June 27 due to staff training.


5/21-7/14: Eastside Library will be closed due to construction work.

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Andrea Bifano,
Rental Housing Mediation Supervisor

Raymond Rengo
Rental Housing Mediation Specialist

(805) 564-5420

Mailing Address
Community Development RHMP Staff
PO Box 1990,
Santa Barbara, CA 93102-1990

Office Hours
Walk-ins are from 8:30am to noon, with office hours after noon being by appointment only. Staff is available for telephone consultations from 8 am to 5 pm.


Landlord & Tenant Rights


Getting Your Question Answered

For Dispute Resolution Services, including information about landlord and tenant rights and responsibilities, contact our office.

Either your question will be answered over the phone or an office appointment will be set up to address your concern in person.

  • The RHMP provides dispute resolution and its services are neutral, and
    it does not advocate for the tenant or the landlord.
  • Staff does not give out legal advice.
  • Staff offers information on rights and responsibilities to landlords and tenants.
  • Offers information on rights and responsibilities to landlords and tenants.
  • Information provided is not a substitute for the advice of legal counsel or other legal assistance.

Making an Office Appointment

The RHMP staff answers the phone and personally schedules client appointments in conformance with the Program's office hours. Addressing your questions or concern is important to the Program, and the staff will get back to you as soon as possible.

Please note, the RHMP only services residents of the City of Santa Barbara, City of Goleta and the City of Carpinteria.