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Image shows a faucet with the City seal and text that reads "Late Fees and Service Disconnections to Resume for Past Due Utility Bills"
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Need Help Paying Your Water Bill? Apply for Assistance!

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The Low-Income Household Water Assistance Program (LIHWAP) is available to City customers in need of bill assistance. LIHWAP is a federally funded program offering a one-time benefit of up to $15,000 per household for past-due or current bills. We encourage low-income households to apply for LIHWAP before water service disconnections resume in September 2023. Late fees resumed accruing this month.

More information can be found in the June 24th issue of CNIB here.