Utility Users Tax
The Accounts Receivable/Cashier office will be closed to the public from December 20, 2024, through January 3, 2025.
For UUT questions or help needed to pay online, please contact Avenu Insights & Analytics.
Avenu’s contact information and telephone hours:
M-F: 7:30 a.m. – 4:30 p.m.
Closed on Federal Holidays
(866) 240-3665
Email: SupportMuni@AvenuInsights.com
Utility Users Tax (UUT) is a general tax levied on the use of residential and commercial utility services, including water, refuse, electric, and natural gas.
Utility Users Tax Rate = 6%
Telecommunications Utility Users Tax (Telecommunications UUT) is a general tax levied on telephone, cellular, VoIP, video, and cable television services. Measure G, establishing the tax on all telecommunications services, was passed by voters in November, 2008. The current rate became effective for all utility billings on or after April 1, 2009.
Telecommunications Utility Users Tax = 5.75%
Both the regular UUT and the Telecommunications UUT are billed by utility providers on the monthly billings and then remitted to the City by the 20th of the following month. Payments can be made by ACH Debit (checking/savings) or Credit Card (Visa, MasterCard, Discover) for online filing.
Pay UUT online: www.SalesTaxOnline.com
Note that utility providers must obtain a Business Tax Certificate as a result of conducting business within the City limits.