Photo of homeless person lying down with backpack

Santa Barbara Expands Homeless Outreach Services in the Downtown and Waterfront Areas

Authored on
January 30, 2023

For the first time ever, the City will have the presence of a homeless outreach team during the evening and weekend hours in the Downtown Corridor and along the Waterfront. The City will also be continuing its commitment to provide homeless outreach, case management, and housing navigation services throughout the entire City during weekday hours. The City Council recently approved a new contract with City Net to provide these expanded services given their proven track record and responsiveness to both the needs of our unsheltered population as well as the concerns of residents, business owners and visitors.  

City Net has established relationships with local government agencies and nonprofit service providers supporting a collaborative approach that has yielded positive, measurable outcomes both throughout the county and with its efforts in Santa Barbara. In Santa Barbara over the last year, City Net has assisted in permanently housing 22 individuals, enrolled 100 clients in case management, achieved 57 street exits, and made unduplicated outreach to 712 individuals. 

The scope of services of the contract approved on January 24, 2023 includes locating, identifying, and building relationships with unsheltered people to provide immediate support, intervention, de-escalation, and connections with homeless assistance programs, mainstream medical and mental/behavioral health and social services, and housing programs. In addition, the new contract includes evening and weekend street outreach from 11:30 a.m. to 10 p.m. along the Downtown and Waterfront areas from Thursday to Sunday. The City has contracted with City Net since 2019 and issued a Request for Proposals (RFP) in late 2022 when that agreement was set to expire. Evenings and weekend hours were identified as an area of need and included in the RFP. City Net submitted a proposal meeting all criteria. The $450,000 agreement is for one year with an option to renew for a second year, using Permanent Local Housing Allocation funds.