Ask a Counter Question

For any questions related to Building & Safety permits, Permit Status, Code Enforcement, or general Building & Safety inquiries, email BLD@SantaBarbaraCA.Gov. To receive a prompt response, kindly include your BLD number or address in your message.

Besides using the search feature within the site, this is the quickest and most effective way to obtain answers.

Virtual counter services are available Monday - Thursday, and alternating Fridays, 8:30 a.m. - 4:30 p.m. Talk to City staff where you can share computer screens via Zoom. Appointments are scheduled for 20 minutes to answer general questions.

Building & Safety, Planning, and Public Works permit counters at 630 Garden Street are open for walk-ins Monday - Thursday, 8:30 a.m. - 12:00 noon. No appointment is required.

Phone service is available Monday - Thursday, and alternating Fridays, 8:30 a.m. - 4:30 p.m. When leaving a message, give your name, contact information, Building Permit number or address and a brief message, and we will respond to your inquiry as soon as possible.

The south lobby of 630 Garden St, near the David Gebhard Public Meeting Room, is open for drop-off and pick-up needs from 8:30 a.m. to 4:30 p.m. Monday through Thursday, and alternate Fridays.