Save a Trip with Online Services

Santa Barbara Airport (SBA) remains open and operating 24/7.  For Administrative/Operational matters, please call for an appointment at 805-967-7111.

The City Clerk's office is now open for in-person services by appointment only, and available by phone at (805) 564-5309 or email at Clerk@SantaBarbaraCA.gov. City Council and Advisory Group agendas are available online and outside City Hall. Meeting videos and minutes are also available on the City’s website. For questions related to the Council agenda or public records requests, email clerk@santabarbaraca.gov.

Counter staff are available to answer general questions through virtual in-person appointments, as well as through phone or email.

For more information on counter services, click here.
For more information on Construction & Land Development, click here.

• The Downtown Parking counter has temporarily suspended in-person services. Monthly and Commuter Permit account payments, as well as other transactions requiring payment, may be mailed to 1221 Anacapa Street, Santa Barbara, CA 93101.  Please include your account number or license plate number with your payment. All other submittals and inquiries can be directed to ParkingPermits@SantaBarbaraCA.gov or (805) 564-5656,
• Permit applications can be found online by visiting Parking pages. The Downtown Parking public counter hours are Monday-Friday, 8:00am-4:30pm, and closed alternating Fridays. The permit counter is temporarily open by appointment only.
• Waterfront/Harbor: Waterfront Office is located at 132A Harbor Way, Santa Barbara, CA and is open to the public Mon-Fri 8AM-5PM and Sat-Sun 8:30AM – 5PM. Currently, we are limiting the number of people in the lobby to one party at a time. Waterfront parking permits are being sold from a table outside, below the Waterfront offices from 11 a.m. to 3 p.m. Want to save a trip?

The majority of Waterfront related services can also be completed by:

• Calling the Waterfront Office at 805-564-5531
  • Emailing us at harbor@santabarabraca.gov

The Cashier and Utility Billing public counters are open Monday-Thursday and Alternate Fridays during the hours of 9am - 5pm. However, Business/Billing Office staff are working and available by phone and email during regular business hours:

• Water and/or trash bill questions, contact Utility Billing at (805) 564-5343 or UtilityBilling@SantaBarbaraCA.gov
• Business Tax Certificate questions, contact Avenu Insights at (877) 779-7222 or SantaBarbaraSupport@AvenuInsights.com
• Cox Cable bill questions, call the Cox Customer Service number on your bill.

Email sbfdsbca@SantaBarbaraCA.gov or call 805-965-5254 for all questions related to fire prevention, wildland fire prevention, and plan submittals.

The Human Resources counter is open, however, appointments are encouraged and should be scheduled as needed. To set up an appointment or contact us with any questions, call 805-564-5316 or Email: HR@SantaBarbaraCA.gov. You can also access information on job opportunities, salary and benefit information, and MOUs by visiting our website at Human Resources

• Library buildings are open with a modified service model through January 31. The Library will evaluate public health conditions at the end of the month and may extend the modified service model. For details click HERE.
  • Borrow books, audiobooks, movies, comics, films, magazines, and online courses electronically at SBPLibrary.org/eLibrary (LIBBY)
  • Sign-up for a digital library card online to get started using library resources and services
  • Chat with staff at the Library’s digital chat reference services, available during open hours and answered in real-time: SBPLibrary.org/LibraryChat
  • Text message questions to staff, available during open hours and answered in real-time: 805-764-4542 (805-764-4LIB)
  • Stay up to date on events and classes by visiting the Library's calendar.
  • If you have questions about a particular event or about checked out items, please call the Santa Barbara Public Library at 805-962-7653.

Many Parks and Recreation locations are open now. Parks and Recreation resources can be found online at SantaBarbaraCA.gov/ParksAndRec, and questions may be directed to ParksAndRec@SantaBarbaraCA.gov.

• Sign up for camps and other activities
• book a picnic site
• reserve a venue for a private event
• get started on planning a community special event
• reserve a court for tennis or pickleball at the Municipal Tennis Center

Contact the Water Quality Enforcement Program Enforcement Hotline to report violations of the City’s Municipal Code to protect local creeks and the ocean from pollution. Services are available to request a Street Tree Removal. The following facilities remain open for in-person business on weekdays: 

Cabrillo Pavilion: 7 a.m. to 7 p.m.
Carrillo Recreation Center: 9 a.m. to noon
Franklin Neighborhood Center: 8 a.m. to noon
Westside Neighborhood Center: By appointment only

The Police Department public lobby at 215 E. Figueroa Street is currently open for limited service and limited hours. Public safety professionals are providing 24/7 service throughout the City. While the lobby might be closed in an abundance of caution, our professional staff is working for you. For real emergencies, dial 911. To file a police report or request a copy, use the Citizens Online Reporting Tool. To arrange for Property Release, call 805-897-2375 to make an appointment. For all other requests, please call 805-897-2355. 

Staff can provide consultations and mediations in English or Spanish by phone at 805-564-5420. Tenant/landlord rights and responsibilities can be provided by phone and email. Read more…

• Affordable Housing and CDBG/Human Services Call 805-564-5461 or email HHS@SantaBarbaraCA.gov