Holiday Closures Information

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Winter Holiday Closures: Visit our Holidays & Closures page for information about closures in December and January.

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Contact Info

PBIA Payment Support
Telephone Hours
M-F: 7:30 am – 4:30 pm
Closed on Federal Holidays
(877) 779-7222
SantaBarbaraSupport@avenuinsights.com

Mailing Address
City of Santa Barbara, CA
c/o Avenu Insights & Analytics
373 East Shaw Avenue, Box 367
Fresno, CA 93710

Public Counter
City Hall, Accounts Receivable
735 Anacapa Street
Santa Barbara, CA 93101

Public Counter Hours
M-F: 9:00 am – 5:00 pm
(Closed Alternate Fridays)

Public Counter
Telephone Hours
(805) 564-5346
M-F: 9:00 am – 5:00 pm
(Closed Alternate Fridays)

Title

Parking & Business Improvement Area (PBIA) Assessment

Body

The Accounts Receivable/Cashier office will be closed to the public from December 20, 2024, through January 3, 2025.  

For PBIA questions or help needed to pay online, please contact Avenu Insights & Analytics.

Avenu’s contact information and telephone hours: 
M-F: 7:30 a.m. – 4:30 p.m.
Closed on Federal Holidays 
(877) 779-7222 
Email: SantaBarbaraSupport@avenuinsights.com  

The PBIA is the assessment mechanism that allows the City of Santa Barbara (City) to provide affordable parking rates to customers, visitors and clients of the Downtown area. The Downtown Parking budget is funded primarily by hourly parking revenues, and to a lesser extent, by PBIA assessments and permit sales. The PBIA revenues are directed solely towards hourly employee salaries and utility costs. These funds partially finance the operation and maintenance of the parking lots.

If your business is located within the PBIA 53-square block area of lower State St., it is subject to a quarterly assessment. The amount to be paid is based on the type of business and parking related criteria. You will receive a separate invoice quarterly for this assessment.

Pay PBIA Assessment online: https://pay.eb2gov.com/SantaBarbaraCA

PBIA Quarters
  • 1st Quarter:  Jan, Feb, March, Due April 15 *Delinquent on May 1
  • 2nd Quarter: April, May, June, Due July 15 *Delinquent on August 1
  • 3rd Quarter: July, Aug, Sept,  Due October 15  *Delinquent on November 1
  • 4th Quarter: Oct, Nov, Dec, Due January 15 *Delinquent on February 1

*If paid on or after delinquent date, a 10% penalty will be applied for each month past due, up to a maximum 50% of the amount.