The City of Santa Barbara wishes you a safe and joyous holiday season. Most non-emergency City offices will be closed in observance of Christmas Day and New Year’s Day from December 22, 2023, to January 1, 2024. Normal operations will resume on January 2, 2024.
Police, Fire and Harbor Patrol emergency services will be fully staffed throughout the office closure. The 9-1-1 emergency service will continue to dispatch calls 24 hours a day, 7 days a week.
Repair requests will be monitored and resolved in order of priority during the office closure. Please submit a service request with the City’s app, SB Connect or call (805) 564-5413 to report damage or repairs needed for the following:
- Water or sewer main breaks
- Water meters
Please submit a service request with the City’s app, SB Connect, or call (805) 564-5454 to report damages or repairs needed for the following:
- Streets and sidewalks
- Traffic signals
- Street lights
- Street signs
- Storm drains
The Airport Administration Building will be closed to the public in accordance with the City closure. Limited staff availability. All Airport Operations and Services will remain open as normal.
Building & Safety Plan Check and Inspections
For building permit inspections please call (805) 564-5492 per the inspection instructions in your permit packet. Building and Safety Division counter staff will not be available to accept or review building plans during the holiday closure.
Fire Prevention staff will be available with the exception of December 24, 2023 and December 31, 2023. If you need further assistance, please contact (805) 564-5702. For those encountering issues requiring immediate assistance from the Fire Department, contact the Combined Communications Center at (805) 882-8900.
The Human Resources Department will be closed November 23 and November 24, 2023, and December 22, 2023, through January 2, 2024. For issues requiring immediate attention please leave a message at (805) 564-5316 or email Human Resources at HR@SantaBarbaraCA.gov.
All Library locations and external book drops will be closed Saturday, December 23 through Monday, December 25 and Saturday, December 30, 2023 through Monday, January 1, 2024. All locations will open for regular library hours Tuesday, December 26 through Friday December 29, 2023 and Tuesday, January 2, 2024.
Office of Emergency Services
The City Office of Emergency Services will be closed during the holidays from December 22, 2023 to January 2, 2024. For issues requiring immediate attention please contact (805) 331-5637.
Parks and Recreation
All City of Santa Barbara recreation centers and Parks and Recreation Department offices will be closed from Saturday, December 23, 2023 through Monday, January 1, 2024, except for venues rented out for private events.
- Carrillo Street Gym will close Monday, December 18, 2023, through Monday, January 1, 2024.
- Los Baños del Mar pool will close for maintenance from Sunday, December 24, 2023, through Monday, January 1, 2024.
- Parks, playgrounds, beaches, community gardens, lawn bowling clubs, tennis and pickleball courts, and the municipal golf course will remain open.
The Police Department Lobby will be closed on November 23, 2023, reopening on November 27, 2023 and closed on December 22, 2023, reopening on December 26, 2023. It will also be closed on January 1, 2024, and reopening on January 2, 2024. There will be no vehicle releases on Thanksgiving or Christmas Day. Call 9-1-1 to report an emergency or call (805) 882-8900 to report a non-emergency. Information on services available by phone and online during regular office hours is available on the Lobby Services page.
Public Works Permits
Public Works Inspection will be available all weekdays during the closure with the exception of December 25, 2023, and January 1, 2024.
To schedule a Public Works Inspection, please call (805) 564-5396.
There will be no Public Works Counter staff or online Accela Citizen Access services available to accept permit applications or review plans from December 20, 2023, 4:30 pm, to January 2, 2024, 8:30 am.
Please call (805) 564-5383, (805) 564-5388 or email firstname.lastname@example.org for emergency public work construction permits from December 26 – 29, 2023, only.
Street sweeping (and parking enforcement related to street sweeping) will be cancelled due to Thanksgiving on Thursday, November 23 and Friday, November 24, Christmas Day on Monday, December 25, and New Year’s Day on Monday, January 1. The regular schedule will resume following each holiday cancellation. There will be no shift in the schedule or make-up days. For more information, please visit SantaBarbaraCA.gov/StreetSweeping.
Trash and Recycling
Residential and business curbside collection will be delayed by one day following Thanksgiving on Thursday, November 23, Christmas Day on Monday, December 25, and New Year’s Day on Monday, January 1. For customers with regularly scheduled pickup on Monday, bins will be serviced on Tuesday. Tuesday pickups will take place on Wednesday, and so on through Saturday.
For questions regarding your specific pickup schedule, Christmas tree pickups, additional pickups, and other trash-related questions, please call MarBorg directly at (805) 963-1852 or visit MarBorg.com/Holiday-Schedule.
Utility Billing / City Hall Cashier
The Utility Billing/Cashier office will be closed to the public December 22, 2023 through January 1, 2024. Utility Billing staff can be contacted December 26-29 during the hours of 8 a.m. to 1 p.m. by phone (805) 564-5343 or via email at UtilityBilling@SantaBarbaraCA.gov.
Payments will be processed and credited to accounts throughout the closure period. Water, sewer, and trash bill payments can be paid online at utilitiesonline.santabarbaraca.gov, by phone at (805) 844-0038, by mail, or left in the drop box at City Hall. Visit our website for more information at santabarbaraca.gov/utility-billing.
The Public Counter is open with limitations but will be closed November 23 and December 25, 2023. Many services are also available online. See a list of Waterfront services available online.